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As you know, or you will after you read the announcement, Newsvine has designated Red Wolf, lauhal, and myself as Newsvine Guides.
Essentially, we're here to help users get the most out of the features of the site, to help guide new users, as well as to help any user who has a question.
We're not moderators. There are a lot of really helpful users on Newsvine, and the fact that we were chosen doesn't discount the help offered by users every day, all over Newsvine. And truthfully, the best reason to have "Guide" above our comments is to help newbies recognize that we know what we're talking about.
The three of us have batted around some ideas for the best way to organize any of the help we offer so that:
- We're not hijacking threads with answers to questions users might pose when they run into us around Newsvine
- We're able to keep track of the answers we provide so that others are able to reference them.
We've considered starting group discussion threads if necessary, and we might end up doing that here and there, depending on the question or issue and if we see the possibility of hijacking an unrelated thread with some help issue. We really don't want to do that. Also, those group discussion threads will be listed on the Newsvine Help front page, thus making them easier for us to find and reference.
We're going to try out posting articles (like this one) that will summarize some of the questions people have been asking us, as well as opening up the thread to questions users might have. The three of us will take turns posting these articles.
Aine used to put up Open Help threads, and this is essentially what we're doing here.
So, feel free to ask your questions below!
Thanks.
